Overview
Client:Leading general insurance provider with a nationwide presence
Goal:Drive product innovation, accelerate distribution, and achieve operational excellence through digital transformation
Core Challenges
- Slow time-to-market for launching new insurance products
- Scaling distribution partnerships while maintaining digital-ready customer journeys
- Fragmented and inefficient processes across back, middle, and front office operations
- Need for continuous innovation without disrupting existing business systems
Solution Requirements
The bank sought a solution that would:
- Quickly configure and launch a wide range of products across all insurance categories
- Enable seamless integration with existing systems and partner channels
- Support frictionless onboarding and management of aggregator and distribution partners
- Streamline operational processes from product setup to policy servicing
- Enhance product testing and rollout cycles for faster market delivery
Nvest's Nverse Solution
- Accelerated Product Innovation: The configuration engine enabled the insurer to launch over 35 products within a year, setting a new industry benchmark for speed and breadth of portfolio expansion.
- Advanced Distribution Ecosystem: Digital and API layers provided ready-to-use journeys and high-throughput configurators, allowing frictionless integration with ecosystem partners and aggregator channels.
- Operational Excellence:Our Configurators streamlined end-to-end processes across back, middle, and front office operations.
Results
- Configured and launched more than 35 insurance products in one year, the highest in the industry
- Seamlessly expanded coverage across Motor, Health, Commercial, and other categories
- Future-ready scalability: Effortless partner management and compliance
- Reduced product testing time substantially through innovative automation
- Achieved comprehensive digital transformation with enhanced process efficiency and ecosystem scalability